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Operating System - OSX or Windows
Operating System version - OSX 10.4, 10.5, 10.6 / Windows XP/Vista/Win7
Installed RAM
Sequencer platform - Logic Pro, Cubase, Protools, Digital Performer
Product name and serial (if known)
Order number (if known)

You can also attach a screen shot by selecting Choose File at the bottom of the ticket

Note: We cannot accept a product return until you have been given an RMA returns number.

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